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🎓 Learning & Development  ·  Advanced

Certified Academic Administration Specialist

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CAAS)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Academic Administration Specialist

Designed for today’s high-impact professionals, the Certified Academic Administration Specialist (CAAS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CAAS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Academic Administration Specialist
Acronym
CAAS
Category
Learning & Development
Level
Advanced
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

✦Academic Administration Systems
✦Student Records Administration
✦Examination Administration
✦Academic Documentation Systems
✦Student Academic Services
✦Academic Data Management
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Academic Administration Specialist · module 20 is the capstone
1
Academic Administration Systems
Academic and training administration · Facilitation technique: questions, silence and the room · LMS and LXP administration · Academic integrity and honesty
2
Institutional Academic Structures
Evaluation of training effectiveness · Evaluation of training (Kirkpatrick) · Technical and compliance training · Sales and customer-service training
3
Academic Policy Administration
The policy cycle: formulation, instruments and implementation · Training needs analysis and commissioning · Quality assurance, standards and accreditation in training · Managing the training function and its logistics
4
Student Records Administration
Administrative systems: records, workflow and office operations · Records, documents and information governance · Virtual and hybrid facilitation · Facilitation in mixed-ability, multilingual rooms
5
Academic Calendar Management
Diary and calendar management: protecting the most contested resource · Rent collection, arrears and service charge administration · Automation in project delivery · Agile, Scrum and Kanban delivery
6
Registration and Enrolment Operations
Training and change management · Cloud and platform decisions: sourcing the foundations of digital delivery · Professional ethics in education and training · Social protection: instruments, targeting and delivery systems
7
Examination Administration
Agile and collaborative delivery · Project data, performance analysis and delivery intelligence · Complex projects and large-scale delivery · Citizen-centred public service delivery
8
Academic Progress Administration
Telehealth and digital care delivery · Internet service delivery and the last mile · Safeguarding and do-no-harm in programme delivery · Powerful questions and listening
9
Faculty Administrative Coordination
Vendor and faculty management · Mentoring, sponsorship and developmental relationships · Ethics, supervision and reflective practice · Scope of practice and the referral boundary
10
Academic Documentation Systems
Session and lesson planning · Learning objectives and outcomes · Active-learning methods · Materials, aids and resources
11
Programme Administration
Curriculum and programme design · Skills-based and continuous learning · Scaling learning across the organisation · Future of work and reskilling
12
Academic Scheduling
Learning materials and job aids · Presentation and public-speaking skills · Questioning, discussion and active learning · Managing group dynamics
13
Student Academic Services
Managing service delivery in health, education and technical settings · Social and collaborative learning · Accessibility and universal design · Emerging learning technologies
14
Academic Compliance Administration
IT governance, compliance and data protection obligations · AI and adaptive learning · Data-driven learning design · Dashboards and reporting
15
Graduation and Certification Administration
Higher and further education contexts · Community and lifelong learning · How adults learn: relevance, experience and the limits of attention · Instructional design models: ADDIE, agile alternatives and when each fits
16
Academic Data Management
The L&D function: demand, prioritisation and credibility · Workplace and social learning: shadowing, communities and on-the-job development · Engagement mechanics: attention, activity design and gamification · Designing learning for transfer, not coverage
17
Academic Workflow Optimisation
Workflow optimisation and eliminating unnecessary work · Developing trainers and facilitators · Action learning and workplace-based development · Managing emotions in session
18
Academic Administration Quality Control
Screening and assessment · Group and peer support (12-step) · Root cause analysis frameworks in advisory work · Managing engagement risk and professional liability
19
Academic Operations Performance
Coaching for performance · Coaching for performance versus coaching for development · Performance coaching in a work context · Market analysis and environmental scanning
20
Academic Administration Practicum
Life-cycle and footprint analysis · Advocacy and policy engagement · Impact assessment and outcome measurement · Data quality, analysis and reporting
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Academic Administration Specialist principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification
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Step 2: Enrol & Pay Online — Instantly
Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.
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Step 3: Study in the GLI Learning Portal
Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
🎓 Enrol & Study Online — Instant Access
Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CAAS certification?

The Certified Academic Administration Specialist is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Academic Administration Specialist, culminating in the capstone “Academic Administration Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CAAS?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CAAS certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CAAS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CAAS certification?

The Certified Academic Administration Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CAAS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CAAS?

The Certified Academic Administration Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CAAS?

The Certified Academic Administration Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CAAS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CAAS?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CAAS strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CAAS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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