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🎓 Learning & Development  ·  Advanced

Certified Facilitation Skills Professional

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CFSP2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Facilitation Skills Professional

Designed for today’s high-impact professionals, the Certified Facilitation Skills Professional (CFSP2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CFSP2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Facilitation Skills Professional
Acronym
CFSP2
Category
Learning & Development
Level
Advanced
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

✦Facilitation Presence
✦Active Listening Facilitation
✦Brainstorming Facilitation
✦Managing Group Energy
✦Time Management in Facilitation
✦Participant Feedback
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Facilitation Skills Professional · module 20 is the capstone
1
Facilitation Skills Foundations
Facilitation technique: questions, silence and the room · Virtual classroom facilitation · Facilitation skills and presence · Virtual and hybrid facilitation
2
Facilitation Presence
Delivery: voice, presence and holding a room · Listening, questioning and the coaching presence · The working alliance and coaching presence · Inclusive and accessible training
3
Opening and Closing Sessions
Structuring a presentation: architecture, opening and close · Designing engaging online sessions · Diagnosing whether training is the answer · Managing the training function as a business
4
Questioning for Participation
Engagement mechanics: attention, activity design and gamification · Questioning, listening and the coach’s restraint · Questioning and discussion · Questioning, discussion and active learning
5
Active Listening Facilitation
Active listening and attending · Active listening and empathy · Empathy, active listening and trust-building · Active and experiential learning
6
Group Discussion Techniques
Group and team coaching · Team and group coaching · Managing group dynamics · Compliance training and culture: from awareness to behaviour
7
Participation Balancing
Balancing short-term delivery and long-term value · HR service delivery and functional maturity · Public administration, service delivery and citizen engagement · Is training the right intervention?
8
Brainstorming Facilitation
Machine learning: training, evaluation and generalisation · Strategy execution: translation, initiatives and the delivery gap · Agile delivery and iterative development · Presenting online: virtual delivery and remote audiences
9
Decision Facilitation
Habit and behaviour change: making it survive a bad week · Confidence, self-belief and working with the inner critic · Contracting and the three-way agreement · Mentoring, sponsorship and developmental relationships
10
Consensus Techniques
Learning objectives and outcomes · Materials, aids and resources · Motivation and adult learners · Adult learning theory (andragogy)
11
Managing Group Energy
Procrastination, activation and personal energy · Managing learning projects: scope, stakeholders and the launch · Managing groups and difficult moments · Wellbeing coaching: stress, energy and sustainable working
12
Handling Disruption
Continuity, disruption and organisational resilience · Supply disruption: exposure, alternatives and tested continuity · Handling difficult participants · Designing for different learning modalities
13
Facilitating Difficult Conversations
Managing difficult conversations · Handling client resistance and difficult conversations · Managing pressure and difficult conversations · Difficult conversations and feedback
14
Time Management in Facilitation
Competency-based assessment · Return on investment and impact · Feedback and learner analytics · Quality assurance and standards
15
Visual Session Techniques
The coaching session: structure, pacing and the contract for the hour · Planning a session: structure, timing and flow · Learning strategy and roadmaps · L&D operating models and governance
16
Facilitation Practice Assessment
Organisational maturity, assessment and improvement programmes · Security assessment, vulnerability management and remediation · Assessment design for learning: testing what was meant to be learned · Assessment that measures capability
17
Participant Feedback
Feedback and challenge in coaching: saying the hard thing well · Feedback, challenge and psychological safety in coaching · Workplace and social learning: shadowing, communities and on-the-job development · Designing learning for transfer, not coverage
18
Facilitation Improvement Plans
Intake and initial assessment · Analysis of devices and media · Threat assessment and analysis · Risk and vulnerability assessment
19
Facilitation Competency Evaluation
Evaluation design: attribution, comparison and honest claims · Project management maturity assessment · Stakeholder identification and analysis · Activity definition and sequencing
20
Facilitation Skills Practicum
Trend analysis and foresight · Segmentation and needs analysis · GPS, GIS and spatial analysis · Impact assessment and evidence
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Facilitation Skills Professional principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CFSP2 certification?

The Certified Facilitation Skills Professional is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Facilitation Skills Professional, culminating in the capstone “Facilitation Skills Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CFSP2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CFSP2 certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CFSP2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CFSP2 certification?

The Certified Facilitation Skills Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CFSP2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CFSP2?

The Certified Facilitation Skills Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CFSP2?

The Certified Facilitation Skills Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CFSP2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CFSP2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CFSP2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CFSP2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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