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🎓 Learning & Development  ·  Advanced

Certified Training Delivery and Facilitation Master

Online Certification  ·  11 Week  ·  Globally Recognised  ·  (CTRN2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Training Delivery and Facilitation Master

Designed for today’s high-impact professionals, the Certified Training Delivery and Facilitation Master (CTRN2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CTRN2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Training Delivery and Facilitation Master
Acronym
CTRN2
Category
Learning & Development
Level
Advanced
Duration
11 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

✦Advanced Training Delivery Architecture
✦Advanced Presentation Delivery
✦Advanced Questioning
✦High-Stakes Training Sessions
✦Adaptive Training Delivery
✦Trainer Performance Analysis
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Training Delivery and Facilitation Master · module 20 is the capstone
1
Advanced Training Delivery Architecture
Delivery: voice, presence and holding a room · Training needs analysis · Inclusive and accessible training · Evaluation of training effectiveness
2
Master-Level Facilitation
Executive and board-level coaching · Learning needs analysis at organisational level · Virtual classroom facilitation · Facilitation skills and presence
3
High-Engagement Training
Engagement mechanics: attention, activity design and gamification · Contracting the coaching engagement · Engagement and motivation · Measuring engagement and impact
4
Advanced Presentation Delivery
Presentation and public speaking · Presentation and public-speaking skills · Digital delivery of coaching: video, asynchronous and hybrid practice · Blended delivery techniques
5
Experiential Training Mastery
Experiential and body-based practice in the session · Active and experiential learning · Managing the training function and its logistics · Training and competence
6
Complex Group Facilitation
Facilitation technique: questions, silence and the room · Group and team coaching · Team and group coaching · Managing group dynamics
7
Advanced Questioning
Listening, questioning and the coaching presence · Questioning, listening and the coach’s restraint · Questioning and discussion · Questioning, discussion and active learning
8
Learning Energy Management
Procrastination, activation and personal energy · Energy management and efficiency: the cheapest tonne is the one not used · Learning cultures and the learning organisation · Wellbeing coaching: stress, energy and sustainable working
9
Difficult Participant Management
Handling difficult participants · Managing groups and difficult moments · Citizen-centred public service delivery · Public-private partnerships and alternative delivery
10
High-Stakes Training Sessions
Designing engaging online sessions · Designing and running a mentoring programme · Professional bodies, accreditation and ethical codes · Goal setting, action and accountability
11
Advanced Demonstration Techniques
Behaviour change: why intention is not enough · Managing hybrid audiences · Energy and pacing online · Assessment and feedback online
12
Training Simulation Facilitation
Learner and stakeholder satisfaction · L&D maturity assessment · Driving measurable learning impact · The evidence base for effective learning
13
Adaptive Training Delivery
AI and adaptive learning · Multimedia and video for learning · Microlearning and mobile learning · Gamification and interactive design
14
Real-Time Learner Diagnosis
Organisational diagnosis: finding what is actually wrong · Streaming and real-time data · Real-time and instant payments · Data-driven and real-time finance
15
Advanced Feedback
Feedback and challenge in coaching: saying the hard thing well · Feedback, challenge and psychological safety in coaching · Designing practice and feedback: where learning actually happens · System selection and integration
16
Trainer Performance Analysis
How adults learn and what follows for a trainer · Learning needs analysis (TNA) · Coaching for performance · Coaching for performance versus coaching for development
17
Delivery Quality Assurance
Assurance: the three lines, coordination and avoiding duplicate effort · Content development and storyboarding: from design to build · Accessible and inclusive learning design · Learning analytics: what platform data can and cannot tell you
18
Training Impact Measurement
Social impact: defining, planning and demonstrating it · Evidencing coaching impact · Measuring coaching and mentoring impact · Developing trainers and facilitators
19
Master-Level Delivery Improvement
Organisational maturity, assessment and improvement programmes · Apps, self-help and blended care · Building trust and engagement · Screening and assessment
20
Training Delivery Mastery Capstone
Motivation and engagement · Managing virtual and cross-cultural teams · Market analysis and environmental scanning · Competitive analysis and differentiation
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Training Delivery and Facilitation Master principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CTRN2 certification?

The Certified Training Delivery and Facilitation Master is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Training Delivery and Facilitation Master, culminating in the capstone “Training Delivery Mastery Capstone”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CTRN2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CTRN2 certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTRN2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CTRN2 certification?

The Certified Training Delivery and Facilitation Master is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTRN2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTRN2?

The Certified Training Delivery and Facilitation Master is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTRN2?

The Certified Training Delivery and Facilitation Master carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTRN2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTRN2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CTRN2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CTRN2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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