What is the Certified Refugee Program Specialist?

The Certified Refugee Program Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Counselling & Social Services.

How long does this certification take?

The programme is 11 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.rw, contacting us via WhatsApp at +250 788 000 000, or filling the enrolment form below.

Certified Refugee Program Specialist (CRPS) | Online Certification

Executive Summary

Certified Refugee Program Specialist

Designed for today’s high-impact professionals, the Certified Refugee Program Specialist (CRPS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CRPS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Refugee Program Specialist

Acronym

CRPS

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Refugee Programme Architecture

✦Refugee Programme Design

✦Camp Programming

✦Refugee Health Programming

✦Cash-Based Refugee Assistance

✦Refugee Programme M&E

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Refugee Program Specialist · module 20 is the capstone

1

Refugee Programme Architecture

Refugee and displacement law, status and durable solutions · Refugee programming: registration, services and self-reliance · Protection mainstreaming: safety, dignity and access in every programme · Gender in conflict, humanitarian action and crisis

2

Refugee Needs Assessment

Humanitarian needs assessment: fast, good enough and decision-driven · Organisational maturity, assessment and improvement programmes · Participatory rural appraisal and needs assessment · Security assessment, vulnerability management and remediation

3

Refugee Programme Targeting

Beneficiary targeting and selection: who gets help and how that is decided · Financial risk in projects · Value engineering and optimisation · Realising and measuring project value

4

Refugee Programme Design

Leadership development: designing programmes that transfer · Theory of change: the causal argument behind a programme · The project cycle: identification, design, implementation, closure · Proposal development: from the donor’s call to a fundable design

5

Protection Programme Integration

API design and integration · Respiratory protection: selection, fit and the programme around it · Fire prevention and protection systems · Social protection systems: assistance, insurance and coverage

6

Registration and Case Management

Development research: designing studies that inform policy · Aid architecture, partnership and localisation · Logical framework and theory of change: making the project’s reasoning explicit · Livelihoods programming: protecting, restoring and building what people live on

7

Camp Programming

The care economy, unpaid work and labour markets · Policy cycle and evidence-based policy · Problem definition and analysis · Research methods for policy

8

Urban Refugee Programming

Coordinating with emergency services · Cash and voucher assistance · Accountability, quality standards and complaints in response · From emergency to recovery: transition, resilience and exit

9

Shelter and Basic Services

Sector assistance: food, shelter, WASH and health in emergencies · Choosing an approach: predictive, iterative or hybrid · Integrated change control · Portfolio alignment: choosing which projects to run

10

Refugee Health Programming

Managing service delivery in health, education and technical settings · Supervision, wellbeing and sustaining protective practice · Community mobilisation and participatory approaches · Responding to gender-based violence: survivor-centred practice and referral

11

Refugee Education Programming

Cash flow statements · Forecasting and planning · Attachment and developmental theory · Resilience for practitioners

12

Livelihood and Economic Inclusion

Diversity, inclusion and accessibility at work · Risk, protective and social factors · Screening and assessment · Recovery capital and community

13

Cash-Based Refugee Assistance

Cash and voucher assistance: when, how much and through what · Sustainability and social impact in projects · Project KPIs and performance metrics · Earned value and forecasting

14

Community-Based Refugee Programming

Community, nonprofit and volunteer management · Value management and business value · Programme governance and assurance · Capacity and resource optimisation

15

Refugee Partnership Management

Value proposition and messaging · Social media and community · Personalisation and targeting · ROI, CAC and lifetime value

16

Refugee Programme M&E

Value addition and processing decisions · Anaerobic digestion, biogas and waste-to-value · Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies · Nutrient management planning and the 4R framework

17

Accountability to Refugee Populations

Role clarity, accountability and decision rights · Accountability to affected populations and participation · Implementation planning and risk management · Herd and flock health planning and biosecurity

18

Durable Solutions Programming

Measuring CX transformation impact · Service maturity assessment · Governance of the CX programme · Cost, feasibility and impact analysis

19

Refugee Programme Transition

Teller operations, cash handling and vault management · Customer and community engagement · Business case and impact assessment · Financial statement and cash-flow analysis

20

Strategic Refugee Programme Management

Programme management: coordinating projects toward an outcome · The role of IT in business and value creation · Infrastructure security and resilience · Measuring digital transformation impact

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Refugee Program Specialist principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Refugee Program Specialist — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CRPS certification?

The Certified Refugee Program Specialist is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Refugee Program Specialist, culminating in the capstone “Strategic Refugee Programme Management”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CRPS?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CRPS certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CRPS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CRPS certification?

The Certified Refugee Program Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CRPS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CRPS?

The Certified Refugee Program Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CRPS?

The Certified Refugee Program Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CRPS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CRPS?

Graduates progress towards CHRO and senior people-management roles. The CRPS strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CRPS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified Refugee Program Specialist

Certified Refugee Program Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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