How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.rw, WhatsApp +250 788 000 000, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Refugee and Forced Displacement Support Expert (CREF2) | Online Certification

Executive Summary

Certified Refugee and Forced Displacement Support Expert

Designed for today’s high-impact professionals, the Certified Refugee and Forced Displacement Support Expert (CREF2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CREF2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Refugee and Forced Displacement Support Expert

Acronym

CREF2

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Causes and Drivers of Displacement

✦Displacement Needs Assessment

✦Camp and Settlement Environments

✦Refugee Education

✦Community-Based Protection

✦Local Integration

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Refugee and Forced Displacement Support Expert · module 20 is the capstone

1

Forced Displacement Fundamentals

Protection in humanitarian and displacement settings · Refugee and displacement law, status and durable solutions · Protection in displacement: land, documents and family unity · Refugee programming: registration, services and self-reliance

2

Causes and Drivers of Displacement

Crisis support in community settings · Group and peer support (12-step) · Aftercare and continuing support · Data-driven decision support and analytics

3

Refugee and Displacement Law

Humanitarian supply chains and how they differ from commercial ones · Humanitarian principles, needs assessment and targeting · Building support networks and mentors · Coordinating administrative support across a team

4

Refugee Protection Principles

Protection mainstreaming: safety, dignity and access in every programme · Fire prevention and protection systems · Social protection systems: assistance, insurance and coverage · Project management software and tools

5

Displacement Needs Assessment

Humanitarian needs assessment: fast, good enough and decision-driven · Organisational maturity, assessment and improvement programmes · Participatory rural appraisal and needs assessment · Security assessment, vulnerability management and remediation

6

Registration and Documentation

Documentation, record retention and the audit trail · Livelihoods, income generation and economic inclusion · Gender, inclusion and reaching those normally left out · Social accountability and community oversight

7

Reception and Transit Support

Administrative systems: records, workflow and office operations · Reception and front-of-house: the organisation’s first impression · Aid architecture, partnership and localisation · The project cycle: identification, design, implementation, closure

8

Camp and Settlement Environments

Project start-up: mobilisation in the first ninety days · Project close-out, asset disposal and final reporting · Intersectionality and structural inequality · The care economy, unpaid work and labour markets

9

Shelter and Essential Services

Sector assistance: food, shelter, WASH and health in emergencies · Coordinating with emergency services · First aid and medical emergency response · Spill, release and hazmat response

10

Refugee Health and Wellbeing

Managing service delivery in health, education and technical settings · Supervision, wellbeing and sustaining protective practice · Managing project resources and matrix teams · Project quality, acceptance and deliverable sign-off

11

Refugee Education

PSEA: power, vulnerability and why the standard is absolute · PSEA systems: prevention, safe reporting and survivor-centred response · Renewable energy technologies, resource and system design · Energy access: mini-grids, off-grid systems and project viability

12

Livelihoods and Self-Reliance

Livelihoods programming: protecting, restoring and building what people live on · Collaborative and client-led planning · Facility and asset protection · Incident response on site

13

Protection of Vulnerable Refugees

Treatment planning and review · Community and voluntary settings · Goal setting and action planning · Liaison with health and social services

14

Community-Based Protection

Community-based protection and prevention · Community, nonprofit and volunteer management · Leading project governance · Scaling delivery capability

15

Family Unity and Tracing

Risk response and contingency · Quality planning and assurance · Communication planning and management · Building project relationships

16

Durable Solutions

Measuring growth and transformation impact · Consumer protection and fair treatment · Commercial negotiation and value capture · Segmentation, targeting, positioning

17

Local Integration

API design and integration · Community natural-resource governance · Environmental and social safeguards · Scalability, resilience and HA

18

Humanitarian-Development Nexus

Land rights, tenure and equitable resource use · Corporate social responsibility and community impact · Baseline surveys and data collection tools · Impact assessment and outcome measurement

19

Refugee Programme Coordination

Community engagement and equity · Policy and water rights · Data products and stakeholder value · The value of customer-centricity

20

Strategic Forced Displacement Response

Emergency preparedness and response planning · Training and capability building · Consumer advocacy and fair treatment · Resilience building

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Refugee and Forced Displacement Support Expert principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CREF2 certification?

The Certified Refugee and Forced Displacement Support Expert is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Refugee and Forced Displacement Support Expert, culminating in the capstone “Strategic Forced Displacement Response”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CREF2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CREF2 certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CREF2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CREF2 certification?

The Certified Refugee and Forced Displacement Support Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CREF2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CREF2?

The Certified Refugee and Forced Displacement Support Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CREF2?

The Certified Refugee and Forced Displacement Support Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CREF2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CREF2?

Graduates progress towards CHRO and senior people-management roles. The CREF2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CREF2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified Refugee and Forced Displacement Support Expert

Certified Refugee and Forced Displacement Support Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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