What is the Certified Performance Management Specialist?

The Certified Performance Management Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 12 Week and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@leadership.rw, contacting us via WhatsApp at +250 788 000 000, or filling the enrolment form below.

Certified Performance Management Specialist (CPEMS) | Online Certification

Executive Summary

Certified Performance Management Specialist

Designed for today’s high-impact professionals, the Certified Performance Management Specialist (CPEMS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 12 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPEMS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Performance Management Specialist

Acronym

CPEMS

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Performance Planning

✦Performance Check-Ins

✦Performance Ratings

✦Underperformance Cases

✦Performance Tracking

✦Performance Governance

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Performance Management Specialist · module 20 is the capstone

1

Performance Management Foundations

Performance management that is worth the time it takes · Performance management that people use · Site security performance · KPIs and performance reporting

2

Performance Planning

Demand planning, forecasting and the distortion of signals · Planning performance and service · System operation and performance · Linking CX to business performance

3

Performance Standards

Benchmarking and performance standards · Measuring IT value and performance · Performance and dispute management · Performance scorecards and reviews

4

Performance Objectives

Shipment tracking, carrier performance and claims · HR function performance and service levels · Linking performance to reward and consequence · Continuous feedback and performance conversations

5

Performance Check-Ins

Resilience: recovery, adaptability and sustainable performance · Supplier and category performance · Contract performance and exit · Operations performance and throughput

6

Performance Evidence

Capacity and performance management · Diagnosing organisational readiness for change · Organisational diagnosis: finding what is actually wrong · Assessing organisational capability

7

Review Cycles

Organisational design principles and structures · Organisational culture assessment and change · Commercial awareness and organisational context · Organisational design and development interventions

8

Performance Ratings

Continuity, disruption and organisational resilience · Organisational culture: how it forms and how it changes · Transformational leadership and organisational renewal · Knowledge management and organisational learning

9

Performance Documentation

Performance systems: documentation, calibration and evidence · Communication strategy in change programmes · Designing an OD intervention · Role clarity, accountability and decision rights

10

Performance Calibration

Designing an intervention or programme · Outcome measurement and review · Diagnosis awareness and screening · Outcome measurement and monitoring

11

Underperformance Cases

Implementation and measurement plan · Consumer behaviour and insight · Media and public communication · Platform design and user adoption

12

Performance Improvement Plans

Organisational maturity, assessment and improvement programmes · Managing poor performance: capability, support and the honest conversation · Traceability, blockchain and digital records · Climate risk, forecasting and resilient practices

13

Recognition Interfaces

Recognition and motivation in everyday management · Measurement and evaluation plan · Workforce management and scheduling · Touchpoint and channel design

14

Performance Tracking

Cloud, resilience and system integration · Customer journey and experience design · Process improvement and automation · Systems analysis, design and modelling

15

Performance Metrics

Communication strategy: audience, message and channel · Workplace and interpersonal communication · Corporate communication and reputation · Crisis communication

16

Performance Review Quality

Progress measurement and site records · Psychoeducation groups: structured teaching that changes behaviour · Habit and behaviour change: making it survive a bad week · Behaviour change: why intention is not enough

17

Performance Governance

IT governance, compliance and data protection obligations · Complaint handling as a system · Service design and blueprinting: engineering the experience behind the scenes · Governance codes and comply-or-explain: using the code as a tool

18

Performance System Improvement

Business process mapping · Training and change management · Process optimisation and RPA · Instructional design models (ADDIE, SAM)

19

Performance Management Maturity

Accessibility and universal design · Assessment design and methods · Evaluation of training (Kirkpatrick) · Data-driven learning design

20

Performance Management Practicum

Evacuation planning: deciding to move people, and moving them safely · Public warning and risk communication: what to say, who says it and when · Healthy work design · Climate and sustainability responsibility

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Performance Management Specialist principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Performance Management Specialist — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CPEMS certification?

The Certified Performance Management Specialist is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Performance Management Specialist, culminating in the capstone “Performance Management Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CPEMS?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CPEMS certification take to complete?

The programme is structured over 12 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPEMS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CPEMS certification?

The Certified Performance Management Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPEMS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPEMS?

The Certified Performance Management Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPEMS?

The Certified Performance Management Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPEMS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPEMS?

Graduates progress towards CHRO and senior people-management roles. The CPEMS strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CPEMS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified Performance Management Specialist

Certified Performance Management Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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