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👥 Human Resources  ·  Intermediate

Certified HR Manager

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CHMA)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified HR Manager

Designed for today’s high-impact professionals, the Certified HR Manager (CHMA) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Week programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHMA holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified HR Manager
Acronym
CHMA
Category
Human Resources
Level
Intermediate
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 349
Live Virtual
USD 549
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

HR Manager Role Architecture
Employee Lifecycle Management
Employee Records Systems
HR Service Requests
HR Case Management
HR Service Reviews
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified HR Manager · module 20 is the capstone
1
HR Manager Role Architecture
Reading the numbers: what financial statements tell a manager · Reading financial statements as a manager · Customer (employee/manager) satisfaction · Employee and manager self-service
2
HR Department Operations
Employee relations, grievance and discipline · Employee relations, discipline and fair process · Compliance and regulatory projects · Data privacy, consent and compliance
3
Workforce Administration
Collective bargaining: negotiating with a recognised workforce · Contract administration and variation · Tax administration and compliance · Public relations and reputation: earning coverage and managing the story
4
Employee Lifecycle Management
The HR operating model and the employee lifecycle · The employee lifecycle and HR value chain · Diversity, inclusion and accessibility in the employment lifecycle · Environmental management systems and compliance
5
HR Policy Administration
The policy cycle: formulation, instruments and implementation · HR policy: writing, consulting on and applying the rules of the workplace · Affirmative action: law, policy and legitimate design · Compliance reporting and disclosure
6
Recruitment Operations
Workplace equity: recruitment, advancement and representation · Data protection and employee privacy · Collective labour law and industrial relations · Belonging, culture and employee resource groups
7
Employee Records Systems
Records, documents and information governance · Payments compliance: sanctions, AML and regulatory reporting · Devolution and intergovernmental relations · Regulatory compliance and licensing
8
Employee Relations Operations
Employee relations, discipline and workplace investigations · The employee relations climate: trust, voice and early warning · Termination of employment: notice, settlement and the exit that does not return · Intersectionality and structural inequality
9
Benefits Administration
Benefits and payroll operations · Workplace and organisational contexts · Scaling delivery capability · Negotiation and conflict management
10
HR Service Requests
Service-level agreements and KPIs · Training and capability building · Negotiation and closing techniques · Negotiation and influencing
11
HR Compliance Monitoring
Compliance monitoring and testing: finding breaches before the regulator does · Financial crime: anti-money laundering and know-your-customer · Animal welfare standards and assessment · Employment compliance, contracts and workforce risk
12
Workforce Movement Administration
Payroll, statutory deductions and employment cost · Incident investigation and corrective action that holds · Investigation planning, hypotheses and case management · Financial investigation, forensic accounting and following the money
13
HR Case Management
Employment law framework and contracts of employment · Working time, leave and family-friendly rights · Managing employment disputes and tribunals · Employment relationship and the psychological contract
14
HR Programme Coordination
Learning transfer and capability building · Worker and union engagement · Worker rights and protection · Integrity in reporting and investigation
15
HR Metrics
Negotiation and conflict resolution · Conflict types, styles and workplace mediation · Negotiation for managers · Measuring the process: data, capability and measurement systems
16
HR Service Reviews
Contract performance management after award · Contract performance, remedies and variations · Contract management: terms, variation and dispute · Renewable energy projects: development, finance and policy
17
HR Process Improvement
Organisational maturity, assessment and improvement programmes · Diagnosis, guiding policy and coherent action · Developing strategic capability in others · Tax systems, principles and policy
18
HR Capability Development
Dashboards and performance reporting · Benchmarking and performance · Cost, performance and FinOps · Performance tuning and optimisation
19
HR Function Maturity
Linking CX to business performance · Performance management in service · Coaching for performance · Roles, conduct and professional standards in banking
20
HR Manager Practicum
Reading bank financial statements and performance · Conduct risk, fair treatment and responsible lending · Central banking, monetary policy and supervision · Bank fraud investigation and forensic examination
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified HR Manager principles aligned with SHRM, CIPD and ILO Labour Standards
  • Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
  • Master talent acquisition, resourcing and onboarding and learning, development and talent management
  • Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in human resource management
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CHMA certification?

The Certified HR Manager is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to HR Manager, culminating in the capstone “HR Manager Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CHMA?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CHMA certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHMA internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHMA certification?

The Certified HR Manager is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHMA certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHMA?

The Certified HR Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHMA?

The Certified HR Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHMA while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHMA?

Graduates progress towards CHRO and senior people-management roles. The CHMA strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CHMA while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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