How long does this certification take?

The programme takes 11 Week and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@leadership.rw, WhatsApp +250 788 000 000, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Compassionate and Facilitative Practitioner (CCFP2) | Online Certification

Executive Summary

Certified Compassionate and Facilitative Practitioner

Designed for today’s high-impact professionals, the Certified Compassionate and Facilitative Practitioner (CCFP2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCFP2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Compassionate and Facilitative Practitioner

Acronym

CCFP2

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Facilitative Practice Principles

✦Psychological Safety in Learning

✦Inclusive Participation

✦Compassionate Feedback

✦Learner Empowerment

✦Compassionate Practice Evaluation

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Compassionate and Facilitative Practitioner · module 20 is the capstone

1

Compassionate Practice Foundations

Training needs analysis · Inclusive and accessible training · Evaluation of training effectiveness · Evaluation of training (Kirkpatrick)

2

Facilitative Practice Principles

Managing the training function as a business · Delivering training online and in blended formats · Training materials, handouts and visual support · Evaluating training and transfer to the job

3

Human-Centred Learning Relationships

Human-centred design: empathy, prototyping and iteration · Managing vendors, partners and external relationships · Learning cultures and the learning organisation · Client relationships, accounts and retention

4

Empathic Engagement

Engagement mechanics: attention, activity design and gamification · Contracting the coaching engagement · Engagement and motivation · Measuring engagement and impact

5

Psychological Safety in Learning

Psychological safety and speaking up in teams · Feedback, challenge and psychological safety in coaching · Innovation culture, incentives and psychological safety · Building psychological safety and trust

6

Compassionate Listening

Powerful questions and listening · Listening, questioning and the coaching presence · Questioning, listening and the coach’s restraint · Supervision, reflective practice and practitioner sustainability

7

Supportive Questioning

Questioning and discussion · Questioning, discussion and active learning · Agile, Scrum and Kanban delivery · Group dynamics, facilitation and community mobilisation

8

Inclusive Participation

Microfinance, SACCOs and inclusive finance · Equity, diversity and inclusive education · Accessible and inclusive learning design · Inclusive learning and accessibility

9

Learner Emotional Needs

Learner and stakeholder satisfaction · Feedback and learner support · Feedback and learner analytics · Writing learning outcomes: what the learner will be able to do

10

Facilitative Presence

Delivery: voice, presence and holding a room · The working alliance and coaching presence · Public-private partnerships and alternative delivery · Security awareness and training

11

Compassionate Feedback

Feedback and challenge in coaching: saying the hard thing well · Assessment and feedback online · Designing practice and feedback: where learning actually happens · Designing and running a mentoring programme

12

Difficult Learner Situations

Handling difficult participants · Managing groups and difficult moments · Scope of practice and the referral boundary · Goal setting and working toward a defined change

13

Reflective Facilitation

Facilitation technique: questions, silence and the room · Coaching supervision models and reflective frameworks · L&D maturity assessment · Writing learning objectives and outcomes

14

Learner Empowerment

Multimedia and video for learning · Microlearning and mobile learning · Gamification and interactive design · Virtual classrooms and webinars

15

Compassion-Based Problem Solving

Debugging and problem solving · Root-cause analysis and problem solving · Creative problem-solving: divergence, ideation and mental blocks · Structured problem solving: issue trees and hypotheses

16

Facilitative Intervention Design

Designing an OD intervention · Data-driven learning design · Onboarding and induction design · Instructional design models: ADDIE, agile alternatives and when each fits

17

Compassionate Practice Evaluation

Evaluation design: attribution, comparison and honest claims · Vendor and faculty management · Capability and skills frameworks · Aligning learning to performance

18

Practitioner Self-Reflection

Assessment that measures capability · Evaluating learning: from reaction to results · Curriculum, qualifications and accreditation · Knowledge management and organisational learning

19

Facilitative Impact Measurement

Social impact: defining, planning and demonstrating it · Evidencing coaching impact · Measuring coaching and mentoring impact · Cost and profitability analysis

20

Compassionate Facilitation Practicum

Activity definition and sequencing · Risk identification and analysis · Qualitative and quantitative risk analysis · Stakeholder engagement strategy

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Compassionate and Facilitative Practitioner principles aligned with recognised instructional-design, quality-assurance and CPD standards
Apply evidence-based methods to improve instructional design, training delivery and learning management
Master instructional design and curriculum development and facilitation, delivery and learner engagement
Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in instructional design

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CCFP2 certification?

The Certified Compassionate and Facilitative Practitioner is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Compassionate and Facilitative Practitioner, culminating in the capstone “Compassionate Facilitation Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CCFP2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CCFP2 certification take to complete?

The programme is structured over 11 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCFP2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CCFP2 certification?

The Certified Compassionate and Facilitative Practitioner is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCFP2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCFP2?

The Certified Compassionate and Facilitative Practitioner is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCFP2?

The Certified Compassionate and Facilitative Practitioner carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCFP2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCFP2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CCFP2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager

NGO Sector

“

I earned my CCFP2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator

Government

Certified Compassionate and Facilitative Practitioner

Certified Compassionate and Facilitative Practitioner

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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