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🎓 Learning & Development  ·  Intermediate

Certified Assertiveness Coach

Online Certification  ·  10 Week  ·  Globally Recognised  ·  (CASSC)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Assertiveness Coach

Designed for today’s high-impact professionals, the Certified Assertiveness Coach (CASSC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Week programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CASSC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Assertiveness Coach
Acronym
CASSC
Category
Learning & Development
Level
Intermediate
Duration
10 Week
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 349
Live Virtual
USD 549
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

✦Assertiveness Self-Assessment
✦Assertive Behaviour Development
✦Saying No
✦Handling Criticism
✦Assertive Relationships
✦Assertive Decision-Making
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Assertiveness Coach · module 20 is the capstone
1
Assertiveness Coaching Foundations
Building a coaching culture and an internal coaching function · Coaching for performance versus coaching for development · Wellbeing coaching: stress, energy and sustainable working · Coaching health habits: activity, attention to eating and readiness
2
Assertiveness Self-Assessment
Organisational maturity, assessment and improvement programmes · Security assessment, vulnerability management and remediation · Career, transition and life coaching · Supervision, ethics and the coach’s own development
3
Passive Behaviour Patterns
Habit and behaviour change: making it survive a bad week · Building a coaching practice · The coaching session: structure, pacing and the contract for the hour · Executive coaching in the organisational system
4
Aggressive Behaviour Patterns
Contemplative practice in coaching: attention, breath and awareness · Life transitions and meaning · Older adults and later life · Wellbeing and resilience coaching
5
Assertive Behaviour Development
Frontline coaching, quality monitoring and team culture · Career and talent development · Building a coaching culture · Measuring coaching and mentoring impact
6
Personal Boundaries
Work-life integration: boundaries, capacity and saying no · Career development, adaptability and personal reinvention · Career conversations and growth · Coaching challenging situations
7
Confident Self-Expression
Contracting and the three-way agreement · Mentoring, sponsorship and developmental relationships · Ethics, supervision and reflective practice · Positive psychology practices: gratitude, optimism and strengths
8
Saying No
Goal setting and action planning · Building self-efficacy and motivation · Habit change and behaviour design · Sustaining wellbeing practices
9
Making Requests
Sustaining wellbeing · Resilience building · Evaluating wellbeing outcomes · Operational risk and resilience
10
Expressing Disagreement
Voice of the customer and acting on feedback · Questioning and discussion · Engagement and motivation · Assessment and feedback online
11
Handling Criticism
Accountability to affected people: information, participation, feedback and redress · Peer review and feedback · Questioning, discussion and active learning · Engagement, motivation and energisers
12
Managing Difficult People
Managing risk and difficult cases · Managing difficult conversations · Managing difficult customers · Managing difficult stakeholders
13
Assertive Workplace Behaviour
Objective setting: KPIs, OKRs and cascading goals · Continuous feedback and performance conversations · Consulting skills and contracting with the business · Culture change and behaviour embedding
14
Assertive Relationships
Managing vendors, partners and external relationships · Client relationships, accounts and retention · 360-degree feedback and leadership assessment · Supplier relationships, performance and development
15
Emotional Regulation in Assertiveness
Planning, goal setting and operating rhythm · Managerial communication: briefing, listening and difficult conversations · Supervision: daily oversight, standards and correction · The transition from doing to managing
16
Self-Confidence and Assertiveness
Confidence, assertiveness and the inner critic · Resilience and future threats · Business continuity and resilience · Aligning security with business goals
17
Assertive Decision-Making
Evidence-based HR decision-making · Ethical decision-making under pressure · Values-based decision-making · Strategic decision-making under uncertainty
18
Assertiveness Practice Exercises
Handling client resistance and difficult conversations · Data literacy: reading, questioning and using data · Decision rights and accountability · Team leadership and motivation
19
Assertiveness Development Plans
Diagnostics, psychometrics and 360 feedback in coaching · Behaviour change, habits and what makes change stick · Confidence, assertiveness and the inner critic · Social accountability and community oversight
20
Assertiveness Coaching Practicum
Accountability and transparency · AI, ethics and algorithmic accountability · Health, safety and wellbeing at work · Contractor and client engagement
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Assertiveness Coach principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 15 structured modules and 75 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CASSC certification?

The Certified Assertiveness Coach is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Assertiveness Coach, culminating in the capstone “Assertiveness Coaching Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CASSC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CASSC certification take to complete?

The programme is structured over 10 Week and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CASSC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CASSC certification?

The Certified Assertiveness Coach is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CASSC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CASSC?

The Certified Assertiveness Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CASSC?

The Certified Assertiveness Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CASSC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CASSC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CASSC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CASSC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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